FAQ

What is the unit of "Total Study Time"?
"Total Study Time" is calculated by mins.
What is "Total number of ‘GOOD’"?
"Total number of 'GOOD'" is the total number of all the trophies or stars that teacher was distributed to you during lessons.
How to calculate "Monthly Study Time"?
"Monthly Study Time" is showing your total study time during the current month. If you freeze your account or stop learning with QQ English, this data will remain on the exact day when you stop learning and will not update any more. After your account unfreeze and you start to take lesson again, the data will refresh and start to recalculate.
What is "Monthly Global Rank"?
This data is your rank among all the international students which is based on your "Monthly Study Time". If you freeze your account or stop learning, the rank will remain on the day when you stop learning.
What are the items under "Championship"? What are the data stand for?
“Championship” is showing 4 countries' Monthly Average Study Time.Based on the Monthly Average Study Time, if your country is included in the Top 4 countries, then the list is showing the Top 4 countries; if your country is not included in the Top 4 countries, then the first 3 items are Top 3 coutries, and the 4th one is the data of your country.
How to calculate"Monthly Average Study Time" of each country?
Monthly Average Study Time = Total Study Time of all the active students of each site DIVIDE Total number of active students of this site
What is the update date and frequency of all the data?
System will update all the data at 3:15 am Philippine Time every day.
Why the tips on the page of the rank of all the nationalities' "Monthly Average Study Time" is keep changing? Is there any regular pattern?
There have 2 kinds of tips on this page:
1. "Your Monthly Study Time(MST) is lower than the Monthly Average Study Time(MAST) of your country, please try your best and we know you can catch up with it !"
2. "Your MST is higher than the MAST, congratulations and we know you can keep it!"
When your MST is lower than MAST, the 1st tips will be shown to encourage you study more; and when you MST is higher than MAST, the 2nd will be shown to remind you to keep your record.

Informations

  • December 24th and 25th Notice of School Holidays

    2020-12-01

    Dear students,

    December 24 (Christmas Eve) December 25 (Christmas) is a statutory holiday in the Philippines. On that day, the entire school holiday will be closed for all customer service, please know.

  • Smart kids 5 is available now

    2020-11-13

    Dear student:

    Smart kids 5 is available now,start to reserve and enjoy your lesson.

    Hope you like it.

  • Download the new version of QQEnglish App

    2020-11-04

    Download the new version of QQEnglish App

    Dear QQEnglish students:

    In order to improve the quality of online course experience, QQEnglish opens the new version of the IOS app for student experience to download,

    APP name: QQEnglish

    Operation mode:

    ㄧ. Please download Test Flight first

    The link to Test Flight is as follows:

    https://testflight.apple.com/join/ksZ2kSXJ

    2. Install QQEnglish software

    You can experience it right away

    If you have any questions, please ask online customer service,

    Thank you for your trust and support to QQEnglish!

  • October 29-October 31 Halloween Activity Notice

    2020-10-24

    During October 29-October 31(Philippine time), our QQEnglish online course teachers will make some special costumes and makeup for Halloween, which will increase the festive and classroom atmosphere.

    At that time, teachers will not wear work uniforms, and students can also cosplay to interact with teachers in class.

    In order to avoid the great surprise brought by the exaggerated makeup of the teacher, I would like to inform you first! Please be mentally prepared for the arrival of Halloween

  • 2020/11/1 Holiday Notice

    2020-10-16

    Dear students,

    2020/11/1 Due to Philippine holidays, only few teacher will be available. Please arrange your study time reasonably. thank