FAQ

What tools I can use for class?
classroom:
PC: please use google chrome browser(the latest version is recommended) to open our website, log in with you email, and enter the student page. Click the button to enter the classroom and wait for class. (Please prepare a camera and headset, please allow the browser to access the camera and microphone)

*The "Enter classroom" button will be displayed 15 minutes before the class starts.

Mobile phone: Please download the QQEnglish App, log in with your email and password, and the "Enter Classroom" button will be displayed 15 minutes before the start of the class. Click the button to enter the classroom and wait for class.
Tablet : Please download QQEnglish HD

Classroom is QQEnglish's official course software, which can save course playback and monitor course to ensure high quality.

Skype :
Please download the Skype on your device first, then make sure your internet connection is smooth and you have logged in to Skype.
Please tell me how to install Skype.
Please search the Skype website online and find the appropriate link to download and install.

I don't know my Skype ID (name).
After you log in to Skype, please go to Your Skype Profile in Settings to find your Skype name, which is your ID

How to check if class tool is working properly?
Classroom:
Please allow Google Chrome to access your camera and microphone.
If you cannot solve the problem, please contact QQEnglish customer service staff in time

Skype:
After logging in to Skype, you can confirm on the set function key. If you want to know more information, you can find it on the Skype page.

Informations

  • Valentine's Day

    2021-02-12

    We would like to inform you that on Valentine's day, QQEnglish teachers will not wear the official uniform.

    https://en.qqeng.com/q/article/409

  • New Year Holiday

    2020-12-08

    We would like to inform you on December 31st of 2020 and January first of 2021, only very few teachers will be available.

  • December 24th and 25th Notice of School Holidays and Maintenance

    2020-12-01

    Dear students,

    December 24 (Christmas Eve) December 25 (Christmas) is a statutory holiday in the Philippines. On that day, the entire school holiday will be closed for all customer service, please know.

    On December 24th, the website will be upgraded and maintained from 20: 00 to 24: 00 (Philippine time), during which time it will be impossible to log in. Please understand.

  • Smart kids 5 is available now

    2020-11-13

    Dear student:

    Smart kids 5 is available now,start to reserve and enjoy your lesson.

    Hope you like it.

  • Download the new version of QQEnglish App

    2020-11-04

    Download the new version of QQEnglish App

    Dear QQEnglish students:

    In order to improve the quality of online course experience, QQEnglish opens the new version of the IOS app for student experience to download,

    APP name: QQEnglish

    Operation mode:

    ㄧ. Please download Test Flight first

    The link to Test Flight is as follows:

    https://testflight.apple.com/join/ksZ2kSXJ

    2. Install QQEnglish software

    You can experience it right away

    If you have any questions, please ask online customer service,

    Thank you for your trust and support to QQEnglish!